Learning and Development
The 5 Core Competencies Every New Manager Needs To Succeed
When an employee becomes a manager for the first time, the shift affects everything around them. The way they communicate changes, the way their team responds...
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The KnowledgeCity Blog
Articles on workforce development, compliance, and L&D — written by people who build training programs.
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Learning and Development
How to Turn Year-End Training Data Into Next Year’s Learning Plan
As the year ends, you, as an HR or L&D professional, often find yourself surrounded by numbers, reports, and feedback from every corner of the organization....
Learning and Development
End-of-Year Training Check: 8 Steps for HR and L&D Teams
As the year comes to a close, it’s the right time to pause and review your training programs. This is the time to step back and...
Learning and Development
Training Needs Analysis (TNA) Explained: Identify Gaps, Strengthen Teams, Improve Outcomes
Organizations invest in learning, but performance gaps still appear across teams. The issue is not the lack of training. It is the assumptions behind it. Many...
Compliance
Why Employees Don’t Retain Compliance Training and How to Change That
As an HR or L&D professional, you put significant effort into planning and implementing compliance training that protects your employees and the organization. You align with...
Learning and Development
How To Reduce First-Year Turnover Through Better Learning Pathways
As an HR or L&D professional, you invest time, effort, and resources to bring strong talent into your organization; however, many new employees still choose to...
Compliance
Why Safety and Compliance Should Be a Priority in Your Workplace
Safety and compliance are two of the most important foundations of a healthy workplace. When expectations are unclear or processes are inconsistent, employees feel uncertain about...
Learning and Development
A Practical Playbook for Handling Difficult Situations at Work
Every workplace faces moments that test people. Projects may slow down because instructions are unclear, deadlines may shift unexpectedly, or disagreements between colleagues may affect the...
Learning and Development
5 New Rules for Teamwork in the Age of AI
On a Monday morning, a project manager opens a shared document that her team updated over the weekend. She notices comments that did not come from...
Learning and Development
How You Can Train Your Leaders to Delegate Effectively Without Overwhelming Team Members
Delegation is a routine part of leadership, but it is often more complicated than it appears. Leaders frequently struggle to distribute work in a way that...
Learning and Development
How to Train Your Teams on Challenge-Oriented Thinking
As an HR or L&D professional, you understand how difficult it can be to get teams to speak up. You have likely seen meetings where everyone...