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The KnowledgeCity Blog

Articles on workforce development, compliance, and L&D — written by people who build training programs.

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1,040 articles
Blog Banner: How Public Sector HR Directors Build a Performance Management Process for Civil Service Step Progression
HR Corner

How Public Sector HR Directors Build a Performance Management Process for Civil Service Step Progression

Key Takeaways A compliant performance management process for GS employees requires four sequential documents: the performance plan, the progress review record, the rating of record, and...

KnowledgeCity
Blog banner: What Directors of Fleet Operations Should Ask Workforce Development Vendors Before Signing
Compliance

What Directors of Fleet Operations Should Ask Workforce Development Vendors Before Signing

Key Takeaways Ask vendors to map each course to a specific CFR citation and a last-review date. A vendor answer that cites “DOT compliance” without naming...

KnowledgeCity
Blog Banner: What Drives Branch Adoption of a Learning Library in Multi-State Banks
Learning and Development

What Drives Branch Adoption of a Learning Library in Multi-State Banks

Key Takeaways Federal examiners at the FDIC, OCC, and Federal Reserve document findings when branch training records are missing or incomplete, rather than only when a...

KnowledgeCity
blog banner: AI Performance Tracking Is Reshaping What Hotel HR Directors See on the Frontline
Learning and Development

AI Performance Tracking Is Reshaping What Hotel HR Directors See on the Frontline

Key Takeaways Deloitte’s 2025 Global Human Capital Trends finds that 61% of managers and 72% of workers do not trust their organization’s performance management process; only...

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Blog banner: What Strong FERPA Training Looks Like for Faculty and Staff in Higher Education
Compliance

What Strong FERPA Training Looks Like for Faculty and Staff in Higher Education

Key Takeaways The Family Educational Rights and Privacy Act (FERPA) is codified at 20 U.S.C. §1232g; the implementing regulations sit in 34 CFR Part 99. 34...

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Blog Banner: How a Curated Learning Library Keeps OSHA Training Current as Standards Change
Safety

How a Curated Learning Library Keeps OSHA Training Current as Standards Change

Key Takeaways OSHA amends individual 29 CFR 1910 standards through a multi-year notice-and-comment rulemaking process on no fixed schedule, making manual content monitoring unreliable for most...

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Blog banner: How Civil Service Training Managers Use a Learning Library to Roll Out Ethics and Anti-Corruption Training Across Agencies
Learning and Development

How Civil Service Training Managers Use a Learning Library to Roll Out Ethics and Anti-Corruption Training Across Agencies

Key Takeaways 5 CFR Part 2635 sets the Standards of Ethical Conduct; 5 CFR Part 2638 administers training through the U.S. Office of Government Ethics. 5...

KnowledgeCity
Blog banner: How AI-Powered Course Creation Helps Organizations Deliver Role-Specific Training Faster
Compliance

How AI-Powered Course Creation Helps Organizations Deliver Role-Specific Training Faster

Key Takeaways Generic eLearning authoring tools cannot replicate proprietary process knowledge: off-the-shelf content covers categories, not specific workflows, roles, or organizational SOPs. SOP-to-course conversion is the...

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Blog banner image: How Incident Management Software Connects Near-Misses to Corrective Training Across Sites
Compliance

How Incident Management Software Connects Near-Misses to Corrective Training Across Sites

Key Takeaways Near-miss events that are documented without a corresponding corrective training assignment leave the root cause unaddressed and increase the likelihood of a repeat incident...

KnowledgeCity
Blog Banner Image: 5 Learning Library Coverage Gaps Fleet Training Managers Discover Too Late
Learning and Development

5 Learning Library Coverage Gaps Fleet Training Managers Discover Too Late

Key Takeaways Entry-Level Driver Training under 49 CFR Part 380 has required a Training Provider Registry school since February 7, 2022; generic CDL prep content in...

KnowledgeCity
Blog banner: How SOP and Policy Management Software Closes the Gap Between Policy Updates and Employee Acknowledgments
Learning and Development

How SOP and Policy Management Software Closes the Gap Between Policy Updates and Employee Acknowledgments

Key Takeaways Policy management software creates the audit trail between a policy update and every employee’s confirmed acknowledgment, a distinction regulators treat as legal evidence rather...

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