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Anger is a difficult emotion to understand no matter how much we may have had experienced or witnessed it ourselves. We normally view anger as a barrier to success rather a dynamic tool that can help us achieve success. Learning to harness the positive aspects of anger can be especially challenging, but it’s crucial to maintaining a professional presence in a work setting.
In this course, Understanding Anger, we’ll define anger and look at ways to channel its energy in a more positive way. You’ll learn that anger is an emotional tool that can energize you and sharpen your focus. We’ll also look at the hazards of poorly managed anger, as well as the consequences that inappropriate anger can have on the workplace.
The course defines anger and looks at ways to channel its energy in a more positive way. It covers anger in the workplace, anger as an obstacle, and anger as a tool, including the hazards of poorly managed anger and the consequences inappropriate anger can have on the workplace.
It is for anyone seeking to maintain a professional presence in a work setting by learning to harness the positive aspects of anger and channel its energy more positively.
The course develops skills including Analytical Skills, Emotional Intelligence, Anger Management, Emotional Support, Experiential Learning, and recognizing a Hostile Work Environment.
The course includes Introduction, Anger in the Workplace, Anger as an Obstacle, Anger as a Tool, and a Test Your Knowledge assessment.