Enjoying the preview?
This is the free first lesson. Get full access — request a demo or sign in.
Social Media Usage Compliance for Businesses
Use social media wisely to protect your business and build lasting trustPreview the first lesson free — get full access to all 26 lessons.
Essential Provider : KnowledgeCity 7 chapters · 26 Lessons · 1h 23m in English, Spanish
Course Description
In this course, Social Media Usage Compliance for Businesses, you’ll learn how to follow the relevant laws and protect user data when your company uses social media. You’ll explore United States laws and international regulations that impact how businesses communicate and advertise online. You’ll also discover industry-specific compliance requirements in finance and healthcare, as well as emerging sectors like cannabis and gaming.
This course goes beyond legal basics to help you protect your online brand. You'll learn how to handle data responsibly, manage breaches, and recover from crises. You’ll explore different ways to train employees to use social media professionally without violating their privacy. You’ll see how strong privacy settings and access controls can prevent unauthorized posts or exposure of sensitive customer data.
You’ll also learn to match your social media policies with company goals and avoid common scams and threats. By the end of this course, you’ll be able to guide your organization toward safer, smarter social media use across platforms and teams.
What You'll Learn
- Identify global laws and international regulations that apply to business use of social media
- Analyze compliance risks in regulated industries like healthcare and finance, plus emerging sectors such as cannabis and gaming
- Apply best practices for protecting customer and company data and securing accounts from unauthorized access
- Develop and update social media policies that align with company objectives and business goals
- Recognize employee misuse and respond to social media scams, phishing attacks, and data breaches
- Handle negative feedback, crises, and recover while building a positive online presence
Key Takeaways
- The course covers United States laws, FTC guidelines, and international regulations such as GDPR that impact how businesses communicate and advertise online.
- It addresses industry-specific compliance requirements in finance and healthcare, as well as emerging sectors like cannabis and gaming.
- Learners explore how to handle data responsibly, respond to data breaches and incidents, and recover from crises.
- The course shows how strong privacy settings and access controls can prevent unauthorized posts or exposure of sensitive customer data.
- It explains how to train employees to use social media professionally and monitor activity while respecting their privacy.
Frequently Asked Questions
Who is this course for?
It is designed for businesses and the people responsible for guiding their organization toward safer, smarter social media use across platforms and teams, including following relevant laws and protecting user data.
What laws and regulations does the course cover?
It covers United States laws, Federal Trade Commission (FTC) guidelines, and international regulations such as GDPR, along with industry-specific compliance requirements in finance, healthcare, cannabis, and gaming.
What skills will I gain?
The course builds skills in Cyber Security Standards, Risk Mitigation, and Social Media Management.
Does the course cover security threats like phishing and scams?
Yes. It covers identifying common social media threats, protecting accounts from unauthorized access, recognizing and preventing phishing attacks, and responding to social media scams.
Does it go beyond legal compliance?
Yes. The course goes beyond legal basics to help protect your online brand, including building a positive online presence, handling negative feedback and crises, engaging with audiences responsibly, and measuring social media impact.
Professional Certifications and Continuing Education Units (CEUs)
Project Management Institute (PMI®)
Professional Development Units (PDUs): 1.5
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 1.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
