KnowledgeCity

Mitigating Microaggressions in the Workplace

Discover ways to prevent and address microaggressions in the workplace
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Course: On-Demand
Beginner  Provider KnowledgeCity  5 Lessons ·  15m  in English, Spanish 

Course Description

What can you do when you encounter microaggressions in the workplace? Identifying microaggressions is a delicate task, so proceeding thoughtfully is key. It’s important to consider whether generalizations are involved and how the statement or action impacted the victim and those around them. While microaggressions are often unintentional, that doesn’t mean they aren’t dangerous. While it’s often best to take a direct approach and deal with these situations quickly, there are situations where a more indirect approach is required. It’s a good idea to pursue ongoing education and reflect on your potential biases in order to build internal and external awareness. But where should you start?

In this course, we’ll take a look at some strategies you can use to identify and address microaggressions. We’ll discuss the benefits of awareness and understanding while also considering ways to prevent microaggressions from occurring in the workplace. By the end of this course, you’ll be equipped with strategies you can use to foster a more inclusive and uplifting workplace.

What You'll Learn

  • Identify microaggressions and recognize their impact when they occur
  • Apply strategies to address microaggressions in the workplace, using direct or indirect approaches as the situation requires
  • Implement ways to prevent microaggressions from occurring in the workplace
  • Foster a positive, inclusive, and supportive company culture
  • Reflect on potential biases to build internal and external awareness

Key Takeaways

  • Identifying microaggressions is a delicate task that requires proceeding thoughtfully, including considering whether generalizations are involved and how the statement or action impacted the victim and those around them.
  • Although microaggressions are often unintentional, that does not mean they are not dangerous.
  • While it is often best to take a direct approach and deal with these situations quickly, some situations call for a more indirect approach.
  • Pursuing ongoing education and reflecting on potential biases helps build internal and external awareness.
  • Awareness and understanding support efforts to prevent microaggressions and foster a more inclusive and uplifting workplace.

Frequently Asked Questions

What will I learn in this course?

The course covers strategies to identify and address microaggressions, the benefits of awareness and understanding, and ways to prevent microaggressions from occurring in the workplace, so you can foster a more inclusive and uplifting workplace.

What topics does the course cover?

The lessons include an Introduction, Identifying Microaggressions, Addressing Microaggressions, Preventing Microaggressions, and a Test Your Knowledge section.

What skills does this course help build?

It helps build Self-Awareness, Conflict Resolution, and Diversity and Inclusion skills.

How should microaggressions be approached according to the course?

The course explains that it is often best to take a direct approach and deal with situations quickly, but there are situations where a more indirect approach is required, and that identifying microaggressions should be done thoughtfully.

Professional Certifications and Continuing Education Units (CEUs)

HR Certification Institute® (HRCI®)

Recertification Credits: 0.5

Certification Program Categories:
HR GeneralBusinessCaliforniaGlobal

This Program has been pre-approved for (Number of recertification credit hours & credit type) toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).