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Navigating Organizational Change
Lead change with confidence, clear communication, and steady leadership.Preview the first lesson free — get full access to all 7 lessons.
Advanced Provider : KnowledgeCity 7 Lessons · 23m in Arabic, English, Spanish
Course Description
In this course, Navigating Organizational Change, you’ll learn how to guide your team through transitions, respond to resistance, and apply change management models. You’ll also build strong communication plans and understand the leadership behaviors that help change succeed.
You’ll start by understanding what drives change, whether it’s new technology, shifting customer needs, or changing regulations. Then, you’ll see how change impacts people, not just systems. You’ll learn how to spot signs of resistance and build trust through honest conversations, feedback, and coaching.
By the end of this course, you’ll be able to apply proven change models like Lewin’s, Kotter’s, and ADKAR; build communication plans that connect the right message to the right audience; and lead change with actions that earn trust and drive results.
What You'll Learn
- Identify the drivers and effects of organizational change, including new technology, shifting customer needs, and changing regulations
- Recognize sources of resistance and apply strategies to overcome them
- Select and apply the appropriate change management model, such as Lewin's, Kotter's, and ADKAR
- Create effective communication plans tailored to diverse audiences
- Demonstrate leadership behaviors that support successful transitions
- Build trust through honest conversations, feedback, and coaching
Key Takeaways
- Organizational change is driven by factors such as new technology, shifting customer needs, and changing regulations, and it impacts people, not just systems.
- Recognizing the signs of resistance and building trust through honest conversations, feedback, and coaching helps leaders guide their teams through transitions.
- Proven change models like Lewin's, Kotter's, and ADKAR can be applied to manage organizational change.
- Effective communication plans connect the right message to the right audience.
- Leading change with actions that earn trust drives results during transitions.
Frequently Asked Questions
What will I be able to do after completing this course?
By the end of the course, you'll be able to apply proven change models like Lewin's, Kotter's, and ADKAR; build communication plans that connect the right message to the right audience; and lead change with actions that earn trust and drive results.
What topics does this course cover?
The course covers the dynamics of organizational change, overcoming resistance, selecting and applying change management models, crafting effective communication plans, and leadership's role in change facilitation.
What skills will I gain from this course?
This course develops skills in Leadership, Professional Communication, and Change Management.
Does the course include a knowledge check?
Yes. The course includes a Test Your Knowledge lesson to check your understanding.
Professional Certifications and Continuing Education Units (CEUs)
HR Certification Institute® (HRCI®)
Recertification Credits: 0.5
Project Management Institute (PMI®)
Professional Development Units (PDUs): 0.5
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
