KnowledgeCity

Communicating Leadership Effectively to Diverse Teams (AMA)

Inclusive language is a way for leaders to take on the role of establishing a culture of inclusion, acceptance, and understanding.

Inclusive language is a way for leaders to take on the role of establishing a culture of inclusion, acceptance, and understanding. In this course, leaders learn how to use inclusive language, how not to commit micro-aggressions, and how to use more micro-affirmations in the workplace.

This course will help you identify ways to improve inclusion and increase diversity within your team. In this course, you will learn to encourage inclusion through your language choice, policies, and daily practice in the workplace. Attitudes toward diversity can be reflected in language and policy, and these attitudes can have very serious legal and social consequences if they are offensive or problematic.

In leadership roles, it’s important to consider the many viewpoints in your workplace as you communicate. In this course, you will learn how being respectfully curious about culture is an empathetic practice that can help you work well with others, allowing you to demonstrate through words and actions that you feel the concerns of others in the workplace.

Learning Objectives:

  • Identify and use inclusive language
  • Model empathy and cultural understanding in your communication
  • Consciously use micro-affirmation and combat micro-aggressions

Author: Karen Korn

Duration: 23m · 6 lessons
Level: Advanced
Language: English

Skills you’ll gain

Adaptive LeadershipDiversity AwarenessDiverse LearnersDiversity And InclusionDiversity Equity And Inclusion InitiativesDiversity Equity And Inclusion Certification

What You'll Learn

  • Identify and use inclusive language in workplace communication
  • Model empathy and cultural understanding in your communication
  • Consciously avoid microaggressions in the workplace
  • Consciously use microaffirmations to support inclusion
  • Improve inclusion and increase diversity within your team through language, policies, and daily practice

Key Takeaways

  • Inclusive language helps leaders establish a culture of inclusion, acceptance, and understanding.
  • Attitudes toward diversity are reflected in language and policy, and offensive or problematic attitudes can have serious legal and social consequences.
  • Being respectfully curious about culture is an empathetic practice that helps leaders work well with others.
  • Leaders can encourage inclusion through their language choices, policies, and daily practice in the workplace.
  • Leaders should consider the many viewpoints in their workplace as they communicate.

Frequently Asked Questions

Who is this course for?

This course is designed for leaders who want to establish a culture of inclusion and communicate effectively to diverse teams.

What will I learn in this course?

You will learn how to identify and use inclusive language, model empathy and cultural understanding in your communication, consciously avoid microaggressions, and consciously use microaffirmations in the workplace.

How can this course help my team?

It helps you identify ways to improve inclusion and increase diversity within your team through your language choices, policies, and daily practice in the workplace.

What topics are covered in the lessons?

The course covers identifying and using inclusive language, modeling empathy and cultural understanding, consciously avoiding microaggressions, and consciously using microaffirmations, followed by a knowledge test.

Why does inclusive communication matter for leaders?

Attitudes toward diversity are reflected in language and policy, and these attitudes can have serious legal and social consequences if they are offensive or problematic, making inclusive communication important in leadership roles.

Transcript

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(cheerful intro music) - How can leaders use their own voices to make sure everyone has a voice? It starts with empathy and awareness. Welcome to Knowledge City's course on communicating leadership effectively to diverse teams. This course will help you strengthen your workplace relationships with the use of inclusive language, spread inclusive behavior in your organization by modeling empathy to your employees and ease tensions on diverse teams with an increase in microaffirmations and decrease in microaggressions. Facilitate fully inclusive conversations in your workplace with communicating leadership effectively to diverse teams.

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