Acting as a Crisis Manager can be as challenging as it is rewarding, but there’s no doubting the importance of this team member within a company.
Acting as a Crisis Manager can be as challenging as it is rewarding, but there’s no doubting the importance of this team member within a company. Taking this course will help you increase your value in your organization even more. You’ll be provided with critical thinking and analytical techniques to allow you and your team to implement effective, long-term strategic planning. These lessons will show you common management pitfalls to avoid, as well as how to build a communication framework that efficiently communicates crisis recovery and keeps stakeholders informed. After completing this course, you’ll be better prepared to respond to a variety of crisis situations that could adversely affect your organization’s personnel, daily operations, or financial well-being.
In this Crisis Management and Strategic Planning course, you’ll learn the skills needed to be a successful Crisis Manager, including effective leadership and decision-making. You’ll gain a deeper understanding of crisis management and discover the best practices to anticipate and mitigate a potentially damaging situation. You’ll also consider the components necessary to form a reliable Crisis Management Team, and how to write and implement an adaptable Crisis Management Plan.
Learning Objectives:
- Describe the benefits of Crisis Management
- Understand best practices in crisis leadership
- Develop a Crisis Management Plan
- Discover the process of long-term strategic planning
- Explore post-crisis recovery and evaluation
Skills you’ll gain
Strategic PlanningCrisis PreventionCrisis ManagementDisaster PlanningEmergency ManagementStrategic ManagementWhat You'll Learn
- Describe the benefits of crisis management and the value a Crisis Manager brings to an organization
- Apply best practices in crisis leadership, effective decision-making, and roles and responsibilities during a crisis
- Develop and communicate an adaptable Crisis Management Plan
- Discover the process of long-term strategic planning using critical thinking and analytical techniques
- Build a communication framework that keeps stakeholders informed about crisis recovery
- Explore post-crisis recovery and evaluation to close the loop and follow up
Key Takeaways
- A Crisis Manager is an important team member, and developing crisis management skills can increase your value within your organization.
- Effective long-term strategic planning relies on critical thinking and analytical techniques applied across the team.
- A reliable Crisis Management Team and an adaptable Crisis Management Plan are core components of preparing for damaging situations.
- A strong communication framework efficiently conveys crisis recovery and keeps stakeholders informed.
- Preparing for crises helps protect an organization's personnel, daily operations, and financial well-being.
Frequently Asked Questions
What will I learn in this course?
You'll learn the skills needed to be a successful Crisis Manager, including effective leadership and decision-making, how to anticipate and mitigate damaging situations, how to form a Crisis Management Team, and how to write and implement an adaptable Crisis Management Plan. The course also covers long-term strategic planning and post-crisis recovery and evaluation.
Who is this course for?
It is suited to those acting as or aspiring to be a Crisis Manager, and anyone seeking to increase their value in their organization by responding to crisis situations that could affect personnel, daily operations, or financial well-being.
What topics do the lessons cover?
Lessons include Understanding Crisis Management; Managing a Crisis: Roles and Responsibilities; Understanding Strategic Planning; Developing and Communicating a Plan; Task-oriented vs. Relation-oriented Leadership in a Crisis; and After the Crisis: Closing the Loop and Follow Up.
What skills will I gain?
You'll develop skills in Strategic Planning, Crisis Prevention, Crisis Management, Disaster Planning, Emergency Management, and Strategic Management.
Transcript
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(gentle music) Welcome to KnowledgeCity's course on crisis management and strategic planning. In these lessons, you'll gain an understanding of what crisis management is, as well as the skills and resources needed to successfully manage, mitigate, and anticipate a crisis that may affect your organization. You'll learn the best practices of an effective crisis manager and the foundations for forming a reliable crisis management team. You'll also review the steps for developing a solid crisis management plan and compare and contrast task-oriented and relation-oriented leadership styles. This course provides you with skills to implement a crisis management program from the ground up and to make improvements to an existing plan. You'll learn needed leadership skills, potential pitfalls, and the responsibilities of being a crisis manager. This course will help you develop a communication framework to direct a well-rounded crisis management team. Through critical and strategic thinking, you'll improve your decision-making skills and emergency preparation, crisis response and post-crisis recovery. Through examples, analytic techniques and outlines, you'll gain tools needed to adapt your crisis management plan and strategic planning to collect vital intelligence that meets the requirements of your organization.
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