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KnowledgeCity

Business Administration, Leadership, and Management

Learn the roles and responsibilities of managers
Preview the first lesson free — get full access to all 7 lessons.
Course: On-Demand
Intermediate Provider Joseph Raynus  7 Lessons ·  25m  in German, English, Spanish, French, Portuguese, Chinese 

Course Description

Managers must balance multiple roles and responsibilities, including administration and leadership. A key part of this is decision-making, which involves planning, critical thinking, and problem-solving. Managers are also responsible for building a diverse, inclusive, and ethical work environment. This is vital for driving employee creativity and innovation. So, how can you ensure your company is ethical and diverse? How can you use critical thinking to problem solve more effectively?

In this Business Administration, Leadership, and Management course, you will learn how to develop successful organization policies and build a strong workforce by collaborating with human resources. You will also learn how to create an ethical and sustainable organization through corporate social responsibility. This includes looking at social, economic, and environmental factors and building a diverse and inclusive workplace by creating goals and an action plan. By the end of this course, you will be able to better lead and inspire your team to be successful.

What You'll Learn

  • List the responsibilities of managers, including administration and leadership
  • Describe how managers can collaborate with human resources to build a strong workforce
  • Apply corporate social responsibility across social, economic, and environmental factors
  • Identify goals and action plans for diversity, equity, and inclusion initiatives
  • Develop successful organizational policies
  • Use critical thinking, strategy, and planning to problem-solve more effectively

Key Takeaways

  • Managers must balance multiple roles and responsibilities, including administration and leadership.
  • Decision-making is a key part of management and involves planning, critical thinking, and problem-solving.
  • Building a diverse, inclusive, and ethical work environment is vital for driving employee creativity and innovation.
  • Corporate social responsibility helps create an ethical and sustainable organization by considering social, economic, and environmental factors.
  • Creating goals and an action plan supports building a diverse and inclusive workplace.

Frequently Asked Questions

Who is this course for?

This course is designed for managers, who must balance multiple roles and responsibilities including administration and leadership, and who are responsible for building a diverse, inclusive, and ethical work environment.

What topics does this course cover?

The course covers administration and leadership for managers; human resources and human resource management; ethics, sustainability, and corporate social responsibility; diversity, equity, and inclusion; and critical problem-solving, strategy, and planning.

What skills will I gain from this course?

You will learn how to develop successful organizational policies, collaborate with human resources to build a strong workforce, apply corporate social responsibility, and identify goals and action plans for diversity, equity, and inclusion initiatives.

What will I be able to do by the end of the course?

By the end of the course, you will be able to better lead and inspire your team to be successful.

How is the course structured?

The course includes an introduction, lessons on administration and leadership, human resources, ethics and corporate social responsibility, diversity, equity, and inclusion, and critical problem-solving, followed by a Test Your Knowledge section.