Skip to content
KnowledgeCity

Resources

The KnowledgeCity Blog

Articles on workforce development, compliance, and L&D — written by people who build training programs.

Latest articles

1,345 articles
An industrial L&D manager comparing a pre-built course catalog against a site-specific procedure document

Compliance Training Courses for Industrial Workforces: Library or Custom-Built?

Industrial L&D managers face this question more often than they expect. The first time a new compliance requirement lands, the instinct is to find a course

KnowledgeCity
How Talent Assessments Help Carriers Pick Dispatchers Who Stay

How Talent Assessments Help Carriers Pick Dispatchers Who Stay

You spend real money on dispatcher hiring, and the process still runs on 2 instruments, a resume and a reference call. Both tell the same familiar story of

KnowledgeCity
Incident Management Software: A Complete Guide

Incident Management Software: A Complete Guide

Many workplace incidents are small, and a good number of them go unrecorded. A near miss at a loading dock is mentioned to a shift lead and forgotten by th

KnowledgeCity
How Policy Management Software Manages Agency Re-Acknowledgment Mid-Year

How Policy Management Software Manages Agency Re-Acknowledgment Mid-Year

An agency updates its conflict-of-interest policy in March. Everyone signed the annual review in January, and the next scheduled sign-off is 10 months away

KnowledgeCity
How AI Course Creation Helps Logistics Teams Deliver Safety Training in 7 Languages

How AI Course Creation Helps Logistics Teams Deliver Safety Training in 7 Languages

Picture a regional carrier with 6 terminals. The dock crews speak Spanish and English. A growing share of the drivers speak Arabic. The night sort team inc

KnowledgeCity
What a Skills Assessment Reveals About an Agency's Workforce

What a Skills Assessment Reveals About an Agency's Workforce

Agency training programs are good at producing records. An analyst finishes a cybersecurity awareness module, a contract specialist completes a procurement

KnowledgeCity
How AI eLearning Authoring Tools Help Plant Teams Build Training Without an Instructional Designer

How AI eLearning Authoring Tools Help Plant Teams Build Training Without an Instructional Designer

When a plant team spots a training gap, the first question is rarely what the course should cover. The people on the floor already know that. The first que

KnowledgeCity
Corporate eLearning: Finding the Right Course Library for Your Team

Corporate eLearning: Finding the Right Course Library for Your Team

A new account manager has a client pitch in 10 days and has not led one before. Meanwhile, a designer has just moved to a new creative tool. And at the sam

KnowledgeCity
What a Phishing Simulation Actually Tells You About Your Agency

What a Phishing Simulation Actually Tells You About Your Agency

On a Tuesday morning, your security team sends a fake phishing email to everyone in the agency. The exercise is a controlled test, run with approval, and n

KnowledgeCity
Why Construction Teams Need Offline-First Training Software for Remote Sites

Why Construction Teams Need Offline-First Training Software for Remote Sites

Picture a crew on a pipeline job 2 hours from the nearest tower. The safety training the crew needs before starting work sits in a system nobody on site ca

KnowledgeCity
How a Learning Library Helps Banks Keep Annual Compliance Refresher Training on Track

How a Learning Library Helps Banks Keep Annual Compliance Refresher Training on Track

Every US bank runs an annual compliance training cycle that touches almost every employee. The FDIC's own examination manual spells out the reach: at a min

KnowledgeCity