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The KnowledgeCity Blog

Articles on workforce development, compliance, and L&D — written by people who build training programs.

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1,345 articles
University staff completing annual privacy training before term starts

Why Universities Need Annual FERPA Compliance Training Before Fall Term

Your trained population changed over the summer, and the FERPA record did not. That population is new faculty from the spring hiring cycle, staff who moved

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HR lead reviewing policy acknowledgment status across a distributed team

How Policy Management Software Closes the Acknowledgment Gap

An auditor asks you to prove that every affected employee acknowledged the current version of 1 specific policy. Most HR teams meet that policy request wit

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Public sector hiring panel reviewing candidate assessments

Which Talent Assessment Tools Belong in an Agency Hiring Process

Two vendors send you a deck in the same week. One deck sells skills assessment software and the other sells talent assessment tools, and both use the word

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Construction crew checking messages on a phone at a site office

Phishing Tests for Crews Who Live in Slack and Teams, Not the Inbox

Your crews do not run the workday from an inbox. Those crews assign tasks in Teams, share drawings in Slack, and answer RFIs in a project channel long befo

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What a PSM Host Owes Under 1910.119(h)(2), and the Audit Trail That Proves It

1910.119(h)(2) gives a PSM host 6 duties, and verifying contractor training is not one of them. What the host must evaluate, and the records that prove it.

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Policy Management Software for Lending Procedure Re-Acknowledgment

A lending procedure changes in the middle of your quarter. Perhaps that procedure moved after a fee review, or a credit scoring threshold shifted, or an au

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How eLearning Authoring Tools Generate Quizzes from Procedures to Verify Crew Comprehension

Your LMS shows 100% completion on the lockout procedure, the audit came back clean, and the line is running. That record tells you the video played to the

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Hotel Hiring: Skills Assessment vs. Talent Assessment Tools

Your front-of-house team has to be in place before peak season, and you have days to decide on each candidate. The question on each candidate is whether th

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Competency Mapping When Every Warehouse Uses Its Own Job Titles

Your forklift operator in Louisville is listed as a Material Handler. In Memphis that same operator is a Warehouse Associate, and in Phoenix the posting sa

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Policy Management Software for Colleges and Bargaining Units

Your institution runs 9 colleges and 4 bargaining units. Between them, the same Title IX notice has to reach a tenured professor in Arts and a facilities e

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Why Policy Attestation Beats Policy Distribution When an Examiner Asks for Proof

An examiner sits down in your compliance office and asks one question. The question is whether every employee in the affected department read the BSA polic

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