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Workplace Violence for California Managers and Supervisors
Protect your team with proactive leadership and a clear plan for violence prevention.Preview the first lesson free — get full access to all 7 lessons.
Essential Provider : KnowledgeCity 7 Lessons · 22m in English, Spanish
Course Description
As a leader in your workplace, it is often up to you to help keep the peace. Some conflict between co-workers is only natural. In this Workplace Violence for California Managers and Supervisors course, you’ll learn how to recognize, respond to, and reduce risks related to workplace violence. This course focuses on both internal threats, such as disputes between coworkers, and external risks, such as aggressive customers or intruders. You’ll learn how to identify red flags like mood swings, verbal threats, or reckless behavior—and how to respond before a situation turns violent.
The course also covers required procedures under California Senate Bill 553. You’ll explore the elements of a workplace violence prevention plan, including hazard identification, emergency response, and post-incident steps. You’ll see how to involve employees in developing the plan and how to communicate expectations for behavior, reporting, and response clearly.
Finally, the course gives practical tools to defuse conflict, document incidents, and stay safe in emergencies such as active shooter events. By the end, you’ll know how to take action that protects people and complies with the law.
What You'll Learn
- Identify different types and sources of workplace violence, including internal disputes between coworkers and external risks such as aggressive customers or intruders
- Recognize behavioral warning signs such as mood swings, verbal threats, or reckless behavior that may lead to violence
- Apply de-escalation techniques to defuse aggressive or threatening situations before they turn violent
- Implement key elements of a workplace violence prevention plan, including hazard identification, emergency response, and post-incident steps
- Document and report incidents in line with legal requirements
- Respond to emergencies such as active shooter events to protect people and stay safe
Key Takeaways
- The course addresses both internal threats, such as disputes between coworkers, and external risks, such as aggressive customers or intruders.
- It covers the required procedures under California Senate Bill 553.
- A workplace violence prevention plan includes hazard identification, emergency response, and post-incident steps.
- Employees can be involved in developing the plan, with clear communication of expectations for behavior, reporting, and response.
- Recognizing red flags like mood swings, verbal threats, or reckless behavior allows managers to respond before a situation turns violent.
Frequently Asked Questions
Who is this course for?
It is designed for California managers and supervisors who, as leaders in the workplace, are responsible for helping keep the peace and reducing risks related to workplace violence.
Does this course cover California Senate Bill 553?
Yes. The course covers the required procedures under California Senate Bill 553, including the elements of a workplace violence prevention plan.
What skills will I gain from this course?
You will gain skills in incident reporting, de-escalation techniques, emergency response planning, hazard identification, and risk prevention.
What does the workplace violence prevention plan portion cover?
It covers the elements of a prevention plan, including hazard identification, emergency response, and post-incident steps, as well as how to involve employees in developing the plan and communicate expectations for behavior, reporting, and response.
Does the course address emergencies like active shooter events?
Yes. It provides practical tools to defuse conflict, document incidents, and stay safe in emergencies such as active shooter events.
