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Operations Management: Strategy and Innovation
Develop sustainable and globally competitive operationsPreview the first lesson free — get full access to all 9 lessons.
Intermediate Provider : KnowledgeCity 9 Lessons · 23m in Arabic, English, Spanish
Course Description
Businesses operate in a fast-changing environment. To stay competitive, they must improve efficiency, reduce waste, and adjust to market demands. In this Operations Management: Strategy and Innovation course, you will learn how companies apply strategic management principles to strengthen operations.
You will begin by studying agility and flexibility, which focuses on how businesses respond to disruptions. You will then examine sustainability in operations, where companies reduce costs while maintaining environmental responsibility. Managing operations globally requires planning, so you will explore supply chain logistics and regulatory compliance.
Innovation helps businesses improve how they deliver products and services. You will study process improvements, automation, and customer-focused operations that enhance performance. Strong supplier relationships also play a key role in operations. You will learn how businesses use outsourcing and supplier collaboration to improve efficiency.
By the end of this course, you will know how to strengthen operations through strategy, technology, and process improvements while maintaining adaptability in a changing market.
What You'll Learn
- Apply agility and flexibility strategies to help operations respond to disruptions
- Integrate sustainability into operational planning to reduce costs while maintaining environmental responsibility
- Manage global supply chains, logistics, and regulatory compliance requirements
- Use innovation, process improvements, and automation to improve business performance
- Develop strong supplier relationships through outsourcing and supplier collaboration
- Apply customer-centric operations management to enhance performance
Key Takeaways
- Businesses stay competitive by improving efficiency, reducing waste, and adjusting to market demands in a fast-changing environment.
- Agility and flexibility focus on how businesses respond to disruptions.
- Sustainability in operations allows companies to reduce costs while maintaining environmental responsibility.
- Managing operations globally requires planning around supply chain logistics and regulatory compliance.
- Innovation, automation, and customer-focused operations help businesses improve how they deliver products and services.
Frequently Asked Questions
What will I learn in this course?
You will learn how companies apply strategic management principles to strengthen operations, including agility and flexibility, sustainability, global supply chains and regulatory compliance, innovation in product and service delivery, customer-centric operations, and supplier relationship management.
What skills does this course help build?
The course builds skills in Operations Management, Process Improvement, and Supply Chain Planning.
How does the course address sustainability?
It examines sustainability in operations, where companies reduce costs while maintaining environmental responsibility, and how to integrate sustainability into operational planning.
Does the course cover supplier relationships?
Yes. It covers how businesses use outsourcing and supplier collaboration to improve efficiency and how to develop strong supplier relationships to maintain efficiency.
What topics are included in the lessons?
Lessons cover an Introduction, Agility and Flexibility in Operations, Sustainability in Operations, Global Operations Management, Innovation in Product and Service Delivery, Customer-Centric Operations Management, and Outsourcing and Supplier Relationship Management, with Test Your Knowledge checks.
Professional Certifications and Continuing Education Units (CEUs)
Project Management Institute (PMI®)
Professional Development Units (PDUs): 0.5
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
