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The hospitality and tourism industry is one of the largest industries in the world. It strives to provide guest satisfaction through consistent, quality products and services. The industry is diverse, with employees and customers from all ethnic backgrounds. It’s a primary economic driver in many countries, providing growth, community, infrastructure development, and more. It’s fast-paced, exciting, and has plenty of career advancement opportunities. So, what are some of the services offered in these sectors? How can managers successfully run these operations to meet the changing needs of the traveling public?
In these lessons on Introducing the Hospitality Industry, you’ll learn the scope of the hospitality industry in relation to different, but still-connected sectors that work to provide products and services to the traveling public, such as food and beverage and recreation. In addition, you’ll identify the necessary managerial skills needed to successfully run and operate the businesses within this industry.
Learning Objectives
It covers the scope of the hospitality industry and its connected sectors, including hotels and lodging, travel and tourism, food and beverage, entertainment and recreation, and meeting and event planning. It also addresses the managerial skills needed to run businesses within the industry.
It is suited to learners who want to understand the scope of the hospitality and tourism industry and the managerial skills needed to successfully run and operate businesses within it.
The course builds knowledge in hospitality, hospitality management, hotel and restaurant management, the hotel industry, and service industries.
Lessons include an Introduction, The Hospitality Industry, Hotels and Lodging, Travel and Tourism, Food and Beverage, Entertainment and Recreation, Meeting and Event Planning, and a Test Your Knowledge section.