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KnowledgeCity

By KnowledgeCity

How AI Skills Assessments Help Government Agencies Identify Modernization-Ready Employees

10 min read

Government modernization lead carrying a folder in an agency corridor

Key Takeaways

  • Modernization moves faster when leaders know who inside the agency is already ready to grow into new roles. AI skills assessments give agency leaders a clearer, forward-looking picture of internal talent than annual performance reviews or tenure charts.
  • Federal workforce pressure is real. Roughly 28% of full-time permanent federal workers are 55 or older per OPM's 2024 data, and OMB Memorandum M-25-21 requires agencies to assess AI workforce readiness by March 2026. Knowing who is ready to reskill is now part of the modernization plan.
  • The value shows up in five practical ways: seeing who is ready to grow, matching people to modernization work with confidence, moving faster on reskilling, giving employees a fair development path, and keeping institutional knowledge in-house.
  • Skills assessments do not replace judgment. They give leaders and employees a shared, data-informed starting point so the modernization conversation stops being a guess.

Most agency leaders have been asked some version of the same question this year. Are your people ready for what modernization asks of them? For most leaders, that question is harder to answer than it should be. Performance reviews tell you who has done well in the current role. Tenure charts tell you who has been in the seat the longest. Neither tells you who is ready to grow into what comes next.

AI skills assessments close that gap. They give agency leaders a plain, honest read of which employees already have the foundation for modernized work, which employees are one training cycle away, and where the biggest gaps sit. And they do it without waiting for another performance cycle to finish.

The Modernization Question Most Agency Leaders Are Being Asked

The pressure on agency workforce planning has changed shape in the past two years. OMB Memorandum M-25-21, issued on April 3, 2025, requires agencies to complete a workforce readiness assessment for AI capabilities by March 2026 and to have training plans in place by September 2026. The Chance to Compete Act of 2024 pushed agencies to move away from self-assessment questionnaires and toward skills-based hiring for competitive service positions, with the Merit Hiring Plan taking effect on May 29, 2025.

Both changes point in the same direction. Skills-based decisions, not tenure-based ones. Forward-looking assessments, not backward-looking reviews. And the people making those decisions need a picture of the workforce that reflects what is real, not what the org chart implies.

At the same time, the federal workforce is aging out. Per OPM data from September 2024, about 28% of the 2.1 million full-time permanent federal workers are age 55 or older, and there are almost twice as many workers in their 60s as in their 20s. The retirement wave is real. Agencies that identify their modernization-ready employees now have a stronger position when replacements are needed later.

Why Traditional Reviews Do Not Show Who Is Modernization-Ready

Performance reviews measure what someone has done in the job they already have. That is useful, but it does not answer the modernization question. An employee can be a strong performer in their current role and still be far from ready for a new one. Another employee might be middle-of-the-pack in the current role but sit on skills that transfer directly to modernized work.

Tenure charts tell an even simpler story. Time in seat. Time in grade. Nothing about capability.

The gap between "did well last year" and "can do the new work this year" is where a lot of agency modernization stalls. Leaders reach for the names they know, the people who have raised their hands before, or the ones a manager recommends. Sometimes that lands. Often it misses the employees who quietly have the right foundation because they never had a formal way to show it.

Skills assessments change the input. Instead of guessing from what someone did last year, leaders see what someone can do right now against the specific skills the new work requires.

What Changes When Skills Assessments Are Added to the Picture

Here are the five practical benefits agency leaders describe when skills assessments become part of the modernization workflow.

1. Leaders See Who Is Ready to Grow

The most common surprise in a skills assessment rollout is how many capable employees the leadership team did not know about. People in the middle of the org chart, in job codes that do not obviously lead anywhere, who quietly have the skills to move into modernized roles. Assessments surface them. And they surface the employees who look like natural candidates on paper but do not yet have the underlying skills.

2. Modernization Work Gets Matched to the Right People With More Confidence

When a program leader needs to staff a new modernization initiative, the skills assessment gives them a shortlist grounded in evidence. Who has the foundational skills. Who has adjacent skills that transfer quickly. Who would need a longer reskill. The staffing decision moves from "who do I know" to "who is ready," which is a different conversation.

3. Reskilling Investment Goes Where It Will Move the Needle

Training budgets are limited. Skills assessments show leaders where a small investment closes a meaningful gap versus where a large investment still leaves a big one. That is how training moves from being a compliance line item to a real modernization investment.

4. Employees Get a Fair, Transparent Development Path

The best assessments read like a mirror rather than a judgment on the employee. Employees see where they are strong, where the gaps are, and what training would close them. For many agency employees, this is the first time development has felt like a conversation instead of a review, and it changes retention.

5. Institutional Knowledge Stays Inside the Agency

Retirement waves are real. Most agencies have employees whose institutional knowledge cannot be quickly rebuilt from the outside. Skills assessments help identify the people worth investing in for a longer career at the agency, and they help HR make the case for keeping high-potential employees engaged before another opportunity comes along. This is one of the deeper reasons specialized training for public sector work has become a workforce continuity question in addition to a compliance one.

What "Ready to Modernize" Looks Like in Practice

A skills assessment produces more than a score. It produces a map. Here is what that map looks like in a modernization context.

An analyst in a compliance office turns out to score high on data reasoning, moderate on programmatic thinking, and low on cloud fundamentals. The assessment shows the manager that this analyst is a strong candidate for a data-focused modernization role with 40 hours of targeted training on cloud fundamentals. What the manager thought was a stretch move is closer than expected.

A senior specialist scores strong on domain knowledge, moderate on communication, and low on emerging AI concepts. The map suggests this specialist is a good candidate for a modernization advisor role, coaching newer employees on the domain while gradually building AI literacy through structured training.

A newer hire in an administrative role turns out to have a stronger data foundation than anyone in the leadership team expected. The map opens up an internal mobility conversation that would not have happened otherwise.

None of these are dramatic. All of them are the kind of quiet, high-impact insight that separates agencies making steady modernization progress from agencies still deciding who to hire from outside.

How KnowledgeCity's KC Skills Fits the Agency Workflow

KC Skills is KnowledgeCity's skills-assessment tool inside the Grow suite. It fits the agency workflow described above because it produces the same kind of readable map without adding a large IT project or a specialist configuration effort. Here is how it works in plain terms.

The Assessment Builds Around Your Role Framework

You choose the skills that matter for a role, and KC Skills auto-generates the assessment. The Skill Tree Builder gives you a way to organize the agency's skill taxonomy without starting from scratch, and AI Skill Suggestions proposes the skills to cover so your team is not writing a framework from a blank page.

Results That Read at the Individual and Portfolio Level

The Skill Matrix gives you a proficiency grid across the workforce, and each employee gets a My Skills view of their own profile. Leaders see the full picture. Employees see themselves in it.

The Gap Becomes a Plan Automatically

The Gap-to-Training Loop assigns training paths to close identified skill gaps and reads completion back into the skill matrix. What used to be a separate handoff between HR and training becomes one connected workflow.

Progress You Can Track Over Time

Skills-Drift Tracking shows how proficiency changes across cycles. Whether that shift is upward from an intentional reskilling investment or downward from skills going unused, the trend is visible. Agencies planning multi-year modernization programs use this to see whether the training is producing the workforce shift the program was funded to create.

The whole system is designed to work with the way agency HR and workforce planning teams already operate. No new specialist role required. No months of setup. Just a clearer picture of the workforce and a clearer path from where the agency is today to where the modernization plan needs it to go.

Turn Modernization Planning Into Modernization Progress

See which of your employees are already close to the new work, and get them there with a training plan the platform builds automatically.

Explore KC Skills

Frequently Asked Questions

1. What is an AI skills assessment?

An AI skills assessment is a tool that measures an employee's current proficiency in specific skills, using AI to generate the assessment items and score the results against a role or competency framework. In an agency context, it gives leaders a picture of who currently has the skills a modernized role requires, who is close, and where the biggest gaps sit.

2. Why do government agencies need skills assessments for modernization?

OMB Memorandum M-25-21 requires federal agencies to complete an AI workforce readiness assessment by March 2026 and to have training plans in place by September 2026. Beyond the compliance driver, skills assessments give agency leaders a data-informed way to identify which existing employees can move into modernized roles instead of defaulting to external hiring or unfocused reskilling.

3. How is a skills assessment different from a performance review?

Performance reviews measure what an employee has done in the role they hold. Skills assessments measure what an employee can do against a defined skill or competency, regardless of the role they hold today. A strong performer in one role might still be far from ready for a modernized role, and an average performer might have the skills that transfer directly. Skills assessments show that difference.

4. How do skills assessments help retain employees?

An assessment that is used well becomes a development conversation rather than a judgment tool. Employees see where they are strong, where the gaps are, and what training would close them. When the agency then funds that training, employees see a clear development path inside the agency, which supports retention and morale, especially among employees who otherwise feel invisible in the org chart.

5. What if the agency does not have a formal skills framework yet?

Most agencies start without one, and that is normal. Modern skills-assessment tools include AI-assisted taxonomy builders that suggest the skills relevant to a role and let the HR team refine the framework over time. The framework matures as the agency uses it. What matters is starting with a workable version and improving it as the modernization plan progresses.

References

  1. Office of Management and Budget. OMB Memorandum M-25-21: Accelerating Federal Use of AI through Innovation, Governance, and Public Trust.
  2. U.S. Office of Personnel Management. Chance to Compete Act of 2024 Consolidated Report to Congress.
  3. U.S. Office of Personnel Management. Merit Hiring Plan, May 2025.
  4. U.S. Office of Personnel Management. OPM AI Strategy.
  5. USAFacts. How Old Is the Federal Workforce?.

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