{"id":10349,"date":"2021-05-10T09:50:22","date_gmt":"2021-05-10T16:50:22","guid":{"rendered":"https:\/\/www.knowledgecity.com\/blog\/?p=10349"},"modified":"2024-04-04T11:00:24","modified_gmt":"2024-04-04T18:00:24","slug":"the-top-5-soft-skills-every-employee-needs-for-business-to-thrive-in-2021-and-beyond","status":"publish","type":"post","link":"https:\/\/www.knowledgecity.com\/blog\/the-top-5-soft-skills-every-employee-needs-for-business-to-thrive-in-2021-and-beyond\/","title":{"rendered":"The Top 5 Soft Skills Every Employee Needs for Business to Thrive in 2022 and Beyond"},"content":{"rendered":"\r\n<p>The challenges that companies face in 2022 are significantly different from any previous year. The COVID-19 pandemic has turned the tables, requiring many companies to pivot their efforts in a variety of ways. These challenges are truly unprecedented. By extension, this means that the skills companies are looking for in their employees are changing. Companies need people who bring the right employee soft skills to help them in these unsure times.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-gallery columns-1 is-cropped\">\r\n<ul class=\"blocks-gallery-grid\">\r\n<li class=\"blocks-gallery-item\">\r\n<figure><a href=\"https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1530452639.jpg\"><img loading=\"lazy\" class=\"alignnone wp-image-10509\" src=\"https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1530452639-1024x683.jpg\" alt=\"Diverse team engaged in thoughtful discussion with charts and notes.\" width=\"1024\" height=\"683\" data-id=\"10509\" data-full-url=\"https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1530452639.jpg\" data-link=\"https:\/\/www.knowledgecity.com\/blog\/the-top-5-soft-skills-every-employee-needs-for-business-to-thrive-in-2021-and-beyond\/shutterstock_1530452639\/\" srcset=\"https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1530452639-1024x683.jpg 1024w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1530452639-600x400.jpg 600w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1530452639-300x200.jpg 300w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1530452639-768x512.jpg 768w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1530452639.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\r\n<\/li>\r\n<\/ul>\r\n<\/figure>\r\n\r\n\r\n\r\n<p>Remote work, Zoom meetings, collaborating from afar \u2013 as companies take on 2022, these challenges are ever-present. While some of the skills employees will need to thrive this year are hard skills like knowing how to run a Zoom room, others are soft skills. In this blog post, we\u2019re taking an in-depth look at five of the most important soft skills that employees need to have in order for a business to prosper in 2022.<\/p>\r\n\r\n\r\n\r\n<h4><strong>What Are Soft Skills?<\/strong><\/h4>\r\n\r\n\r\n\r\n<p><a href=\"https:\/\/www.snhu.edu\/about-us\/newsroom\/2018\/04\/what-are-soft-skills\">Soft skills<\/a> are non-technical skills that play an essential role in how people work. Different aspects of a person\u2019s character and personality can be considered soft skills, as can social skills, mindsets and emotional intelligence.<\/p>\r\n\r\n\r\n\r\n<p>Soft skills are different from hard skills, which are more technical. For example, computer programming is a<a href=\"https:\/\/credentials.deakin.edu.au\/soft-skills-and-hard-skills-whats-the-difference\/\" target=\"_blank\" rel=\"noreferrer noopener\"> hard skill<\/a>, while critical thinking (which might be a part of many aspects of computer programming) is a soft skill.<\/p>\r\n\r\n\r\n\r\n<p>There\u2019s a common misconception that soft skills can\u2019t be taught, that they\u2019re just a part of who a person is. While soft skills may be a bit more challenging to adopt than hard skills, and it\u2019s not as easy as memorizing facts or learning a system, there are many soft skills training programs that can help employees and employers<a href=\"https:\/\/www.knowledgecity.com\/blog\/every-industry-needs-better-soft-skills-training\/\"> become better at the soft skills they might be lacking<\/a>.<\/p>\r\n\r\n\r\n\r\n<h4><strong>Why Businesses Need to Focus on Soft Skills in 2022 If They Want to Succeed<\/strong><\/h4>\r\n\r\n\r\n\r\n<p>With unemployment on the rise, the job market is more competitive than ever. When a job opens up, applications flood in from numerous potential employees who all have the training and the know-how \u2013 the hard skills \u2013 to get the job done.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_420175816.jpg\"><img loading=\"lazy\" width=\"1024\" height=\"683\" class=\"wp-image-10508\" src=\"https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_420175816-1024x683.jpg\" alt=\"\" srcset=\"https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_420175816-1024x683.jpg 1024w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_420175816-600x400.jpg 600w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_420175816-300x200.jpg 300w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_420175816-768x512.jpg 768w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_420175816.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\r\n\r\n\r\n\r\n<p>What sets any of these candidates apart from the others? How can businesses get a sense of who will be the best fit? This is when it\u2019s so important to look at soft skills. Who has the adaptability to shift seamlessly between long days at the office and working from home? Who is a creative problem solver, capable of innovating when remote work makes collaboration more difficult? Who is a clear enough communicator that they can convey important messages to their teams, not only orally but also through email and chat? These are the questions hiring managers need to ask themselves in order to make the best hiring decisions in 2022.<\/p>\r\n\r\n\r\n\r\n<p>Meanwhile, employees who have always thrived before, relying on their hard skills to flourish in the office, may find themselves floundering in 2022 if their soft skills aren\u2019t up to par. Maybe they were great at communicating in the boardroom, but they struggle to express themselves over the phone or through email. Maybe they were incredibly efficient in their tasks when working from the office, but they don\u2019t have the adaptability to work as well when they\u2019re limited to the technology they have at home. In these cases, businesses must focus on soft skills training for their existing employees. Because let\u2019s face it: Soft skills can either make or break an employee\u2019s happiness and productivity.<\/p>\r\n\r\n\r\n\r\n<h4><strong>The Top Five Soft Skills Employees Must Develop in 202<\/strong>2<\/h4>\r\n\r\n\r\n\r\n<p><strong>1. Adaptability<\/strong><\/p>\r\n\r\n\r\n\r\n<p>If 2020 and 2021 taught us anything, it\u2019s that circumstances change fast and we can expect them to continue changing quickly throughout 2022. Adaptability is the ability to change an approach to a job to keep up with fluctuating circumstances. It\u2019s about employees who aren\u2019t so stuck in their ways that they can\u2019t make a shift when a better way of doing something becomes available. In 2022, adaptability is important both for employees in regular operations and those in<a href=\"https:\/\/www.knowledgecity.com\/blog\/adapt-leadership-periods-growth\/\"> leadership<\/a>. This is not a year for staying stagnant.<\/p>\r\n\r\n\r\n\r\n<p><strong>2. Clear Communication Beyond Face-to-Face<\/strong><\/p>\r\n\r\n\r\n\r\n<p>Because many companies are still operating remotely, being a great face-to-face communicator isn\u2019t enough in 2022. Conversations between coworkers are taking many different avenues: phone calls, Zoom calls, text messages, emails, chats and more. To thrive in 2022, employees must be excellent at both written and oral communication. Clarity and patience are key elements of this.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1723771651.jpg\"><img loading=\"lazy\" width=\"1024\" height=\"683\" class=\"wp-image-10515\" src=\"https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1723771651-1024x683.jpg\" alt=\"\" srcset=\"https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1723771651-1024x683.jpg 1024w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1723771651-600x400.jpg 600w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1723771651-300x200.jpg 300w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1723771651-768x512.jpg 768w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1723771651.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\r\n\r\n\r\n\r\n<p>Being a good communicator includes<a href=\"https:\/\/www.entrepreneur.com\/article\/300466\" target=\"_blank\" rel=\"noreferrer noopener\"> paying attention<\/a> to the details, such as knowing the company\u2019s audience, asking for feedback and avoiding relying on visual aids.<\/p>\r\n\r\n\r\n\r\n<p><strong>3. Listening<\/strong><\/p>\r\n\r\n\r\n\r\n<p>Listening goes hand-in-hand with communicating, but this skill is complex enough to earn its own place on this list. In 2022, it\u2019s not as easy as it used to be to ask someone to reiterate a point they already made. It\u2019s not possible to just pop into their office and ask them to repeat what they said.<\/p>\r\n\r\n\r\n\r\n<p>Let\u2019s be clear \u2013 being a good listener doesn\u2019t mean never needing to ask for clarification. It means paying attention and remembering what others have said. It means taking others\u2019 needs and preferences into consideration when making decisions. It means hearing what\u2019s said, giving it the consideration it deserves, and asking questions right away if something isn\u2019t clear.<\/p>\r\n\r\n\r\n\r\n<p>Bad listeners zone out, act like they understand when they don\u2019t, and struggle to improve based on feedback \u2013 all habits that are particularly problematic in today\u2019s work environment.<\/p>\r\n\r\n\r\n\r\n<p><strong>4. Creative Problem Solving<\/strong><\/p>\r\n\r\n\r\n\r\n<p>Employees who know how to innovate are bringing their employers great value in 2022. As businesses adjust to the new reality of trying to be profitable in the midst of a pandemic, those who can find visionary ways to complete projects and creatively solve problems are a great asset.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1504573358.jpg\"><img loading=\"lazy\" width=\"1024\" height=\"683\" class=\"wp-image-10510\" src=\"https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1504573358-1024x683.jpg\" alt=\"\" srcset=\"https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1504573358-1024x683.jpg 1024w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1504573358-600x400.jpg 600w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1504573358-300x200.jpg 300w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1504573358-768x512.jpg 768w, https:\/\/www.knowledgecity.com\/blog\/wp-content\/uploads\/2021\/05\/shutterstock_1504573358.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\r\n\r\n\r\n\r\n<p>To be a good creative problem solver, it\u2019s important to figure out how to think outside the box and approach challenges in new and unexpected ways. Being a creative problem solver is about willingness to try new techniques that may or may not work, and moving on from failures while celebrating successes.<\/p>\r\n\r\n\r\n\r\n<p><strong>5. Emotional Intelligence<\/strong><\/p>\r\n\r\n\r\n\r\n<p>From stressing over current events to worrying about ill friends and family members,<a href=\"https:\/\/www.cnn.com\/2021\/01\/04\/health\/mental-health-during-covid-19-2021-stress-wellness\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\"> mental and emotional health and well-being<\/a> is one of the biggest challenges people are facing in 2022. As much as we try to keep our work and personal lives separate, interior struggles can show up during the workday. That\u2019s why emotional intelligence is crucial now more than ever before.<\/p>\r\n\r\n\r\n\r\n<p>A big part of well-developed emotional intelligence is treating others with sensitivity and empathizing with collaborators when they struggle. It\u2019s about knowing how to deliver feedback without hurting someone\u2019s feelings, and recognizing when taking a break to regroup emotionally might lead to increased productivity moving forward.<\/p>\r\n\r\n\r\n\r\n<h4><strong>Getting Ahead of the Curve with Soft Skills Training<\/strong><\/h4>\r\n\r\n\r\n\r\n<p>For employees and HR departments alike, it\u2019s crucial to keep these fundamental soft skills in mind as business decisions are made this year. Improved soft skills can lead to benefits such as happier workers, better operational systems, higher profit margins and so many more.<\/p>\r\n\r\n\r\n\r\n<p>If you think that you or your organization is lacking in these essential skills, it\u2019s time to get ahead of the curve and begin investigating employee soft skills training options. When employees know how to better adapt, communicate, listen, solve problems creatively, and approach situations with increased emotional intelligence, it can truly transform a business.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Take an in-depth look at five of the most important soft skills that employees need to have in order for a business to prosper in 2022.<\/p>\n","protected":false},"author":5,"featured_media":10513,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[120,126],"tags":[2663,557,3807,3642],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Top 5 Soft Skills Every Employee Needs for Business to Thrive in 2022 and Beyond - KnowledgeCity<\/title>\n<meta name=\"description\" content=\"Uncover the crucial soft skills employees need to ensure business success in 2022 and beyond, fostering growth and innovation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.knowledgecity.com\/blog\/the-top-5-soft-skills-every-employee-needs-for-business-to-thrive-in-2021-and-beyond\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Top 5 Soft Skills Every Employee Needs for Business to Thrive in 2022 and Beyond - 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