Generational Communication
Course Description: Learn to work with and respect different generations. Many people have to work with people far older or far younger than themselves. Learn to use experience and youth together in the work place. You can never stop learning and you can never have enough experience. This course develops techniques to help you work and respect different generations than yours.
Total Time: 1hr. 39min.
| Lessons (To View Complete Course, Login & Click Below) | Time (Min:Sec) |
|---|---|
| Introduction- Preview | 00:33 |
| 1. The Objectives - Preview | 00:53 |
| 2. The Generation Mix in 2009 - Preview | 09:24 |
| 3. Clarifying Question #1 | 01:41 |
| 4. Clarifying Question #2 | 00:33 |
| 5. Effects in the Workplace | 11:13 |
| 6. Why Should You Care? | 02:12 |
| 7. National Landscape Late 2006 | 03:18 |
| 8. Studies Yield... | 02:51 |
| 9. Truism | 01:00 |
| 10. Summary | 00:54 |
| 11. Making it Real | 03:13 |
| 12. What Motivates the Other 3 Generations | 05:54 |
| 13. Generational groups | 07:17 |
| 14. What we know from Research | 05:52 |
| 15. Baby Boomers Work Style | 05:55 |
| 16. Generation Y Work Style | 06:30 |
| 17. Generation Similarities | 03:14 |
| 18. What else is Important? | 06:17 |
| 19. Exercise | 03:05 |
| 20. Generational Similarities Again | 01:41 |
| 21. Solutions | 03:18 |
| 22. Providing a Solution: An Exercise | 09:19 |
| 23. The Objectives | 02:15 |
