Intercultural Communication

Business Training

Learn to Communicate Better with People from Different Cultures


Course Description: In this course, you will learn how to successfully communicate with people across diverse cultures. Gain valuable information on effective cultural norms, including topics such as microcultures, co-cultures, and group communication dynamics. Reflective exercises will help you process the information and concepts discussed in this course.

Author: Naomi Young

Runtime: 1hr. 42min.

Lessons: 70

Lessons
Time
(Min:Sec)
Introduction PREVIEW, CLICK HERE
01:03
Chapter 1: Introduction to Intercultural Communication
Principles of Communication PREVIEW, CLICK HERE
05:19
Studying Intercultural Communication PREVIEW, CLICK HERE
01:56
Effective Contexts
00:53
Miscommunication
00:41
Interpersonal Growth
00:49
Chapter One Exercise
00:43
Chapter 2: Concepts
Cultural Context
00:54
Contrasts in Cultures
01:07
Culture
01:02
High Context vs Low Context
02:45
Chapter Two Exercise
01:12
Chapter 3: Group Communication
Small Group Communication
01:03
Communication and Group Diversity
01:16
Valuing Group Cultural Differences
01:21
Cultural Awareness
01:16
In-Group vs Out-Group
01:44
Chapter Three Exercise
01:13
Chapter 4: Culture & Difference
Effects of Difference (Part 1)
01:08
Effects of Difference (Part 2)
01:12
Being Different
02:12
Taxonomies of Cultural Patterns
01:07
Chapter Four Exercise
03:45
Chapter 5: Communication Implementations
Language
02:52
Definition of Verbal Codes
00:58
Verbal Variations
01:22
Sapir-Whorf Hypothesis
02:22
Verbal
00:56
Nonverbal
02:37
Nonverbal Variations
00:37
Chapter Five Exercise
05:52
Chapter 6: The Challenge
Challenges
04:20
Co-Cultures
01:02
Uncertainty
00:45
Chapter Six Exercise
00:42
Chapter 7: Impact of Technology
Media
01:29
Media Diversity
02:09
New Communication Technologies
01:27
Chapter 8: Social Identity & Cultural Awareness
Categorization
00:49
Social Engagement
02:45
Social Conflict
02:24
Encouraging Intercultural Interaction
00:35
Chapter Eight Exercise
01:32
Chapter 9: Gender as a Cultural Identity
Cultural Dimensions of Gender
01:20
Social Engagement
01:11
Reducing Social Conflict
00:53
Chapter Nine Exercise
01:51
Chapter 10: Modes of Learning
Cultural Dimensions of Gender
02:46
Female and Male Styles
03:03
Chapter Ten Exercise
01:12
Chapter 11: Improving Intercultural Communication
Intercultural Differences
01:24
Business and Educational Settings
02:14
Chapter Eleven Exercise
01:35
Chapter 12: Effects of Intercultural Interaction
Barriers to Effective Communication
01:37
Ethnocentrism
02:51
Discrimination and Prejudice
01:20
Improving Intercultural Communication
03:00
Chapter Twelve Exercise
02:44
Chapter 13: Functions & Characteristics of Culture
Environmental Factors
02:45
Culture Shock
01:48
Chapter Thirteen Exercise
02:34
Chapter 14: Cultural Typologies & Worldview
Time
01:28
Proxemics
03:25
Chapter Fourteen Exercise
01:21
Chapter 15: Intercultural Cohesion
Another Look at Acculturation
01:51
Social Cohesion
02:20
The Ethics of Intercultural Communication
01:04
Values
01:35
Your Choices
01:30
Conclusion
01:18
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