Generational Communication

Business Training

Learn to Understand and Communicate with People of All Ages


Course Description: Learn to use experience and youth together in the work place. This course develops techniques to help you work with and respect every generation in the workplace.

Author: Sherri Petro

Runtime: 1hr. 39min.

Lessons: 24

Lessons
Time
(Min:Sec)
Introduction PREVIEW, CLICK HERE
00:33
The Objectives PREVIEW, CLICK HERE
00:53
The Generation Mix in 2009 PREVIEW, CLICK HERE
09:24
Clarifying Question #1
01:41
Clarifying Question #2
00:33
Effects in the Workplace
11:13
Why Should You Care?
02:12
National Landscape Late 2006
03:18
Studies Yield...
02:51
Truism
01:00
Summary
00:54
Making it Real
03:13
Generational Groups
05:54
Generational groups
07:17
What we know from Research
02:52
Baby Boomers Work Style
05:55
Generation Y Work Style
06:30
Generation Similarities
03:14
What else is Important?
06:17
Exercise
03:05
More Generational Similarities
01:41
Solutions
03:18
Providing a Solution: An Exercise
09:19
The Objectives
00:33
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