Generational Communication

Business Training

Learn to Understand and Communicate with People of All Ages


Course Description: Learn how to capitalize on both experience and youth in the workplace. This course develops techniques to help you work with and respect every generation in your work environment. Discover the similarities between generations and examine each work style to find solutions towards crossing the gap between generations.

Author: Sherri Petro

Runtime: 1hr. 39min.

Lessons: 24

Lessons
Time
(Min:Sec)
Introduction PREVIEW, CLICK HERE
00:33
The Objectives PREVIEW, CLICK HERE
00:53
The Generation Mix PREVIEW, CLICK HERE
09:24
Clarifying Question #1
01:41
Clarifying Question #2
00:33
Effects in the Workplace
11:13
Why Should You Care?
02:12
Workplace Landscape
03:18
Studies Yield...
02:51
Truism
01:00
Summary
00:54
Making It Real
03:13
Generational Groups (Part 1)
05:54
Generational Groups (Part 2)
07:17
What We Know from Research
02:52
Baby Boomers Work Style
05:55
Generation Y Work Style
06:30
Approach to Fear, Loyalty, and Change
03:14
What Else Is Important?
06:17
Exercise
03:05
Generational Similarities
01:41
Solutions
03:18
Providing a Solution: An Exercise
09:19
The Objectives
00:33
Get Full Access Now

Enter your information below to preview lessons.

Invalid Entry. Re-enter your information in the highlighted box(es):



A confirmation email with updates will be sent to you at this address.Your privacy is important to us. Your email will not be shared with anyone.

Close

To access this lesson, you need to log in to your account.

Enter your username and password in the boxes at the top right corner of this page.

Close

Invalid Entry. Re-enter your information in the highlighted box(es):