| Introduction - Preview | 01:22 |
| Chapter 1: |
|
| 1. What is Management? - Preview | 01:49 |
| 2. Four Functions of Management - Preview | 04:24 |
| 3. Organizing | 02:53 |
| 4. Leading | 04:44 |
| 5. Managerial Skills | 02:40 |
| 6. Building Competitive Advantage | 03:18 |
| Chapter 2: |
|
| 1. The evolution of management Thought | 00:29 |
| 2. F.W. Taylor and Scientific Management | 01:00 |
| 3. Administrative Management Theory | 07:58 |
| 4. Behavioral management theory | 06:44 |
| 5. Management Science Theory | 02:51 |
| 6. Organizational Environment Theory | 03:18 |
| Chapter 3: |
|
| 1. Values, Attitudes, Emotions, and Culture | 00:28 |
| 2. Personality Traits | 06:59 |
| 3. Values, Attitudes, Moods, and Emotions | 04:15 |
| 4. Emotional Intelligence | 01:37 |
| 5. Organizational Culture | 04:18 |
| Chapter 4: |
|
| 1. Ethics and Social Responsibility | 00:19 |
| 2. The Nature of Ethics | 01:51 |
| 3. Ethical Decision Making | 04:47 |
| 4. Sources of Ethics | 08:11 |
| 5. Approaches to Social Responsibility | 01:25 |
| Chapter 5: |
|
| 1. Managing Diversity in a Muticultural Environment | 00:22 |
| 2. Diversity of the workforce & environment | 06:31 |
| 3. The ethical imperative to manage diversity | 01:30 |
| 4. Perception | 08:28 |
| Chapter 6: |
|
| 1. Managing in the Global environment | 00:26 |
| 2. What is the Global environment | 04:41 |
| 3. The general environment | 01:07 |
| 4. Process of globalization | 02:10 |
| 5. Hofstede's Model of National Culture | 06:58 |
| Chapter 7: |
|
| 1. Decision Making, Learning, and Entrepreneurship | 00:31 |
| 2. The nature of managerial decision making | 08:06 |
| 3. The administrative model | 02:38 |
| 4. Group Decision making | 06:52 |
| Chapter 8: |
|
| 1. The manager as a planner and strategist | 00:25 |
| 2. Planning and strategies | 00:51 |
| 3. Levels of planning | 02:55 |
| 4. Determining the organization's mission and goals | 02:24 |
| 5. Planning and strategy formulation | 01:33 |
| 6. Formulating business level strategies | 02:31 |
| Chapter 9: |
|
| 1. Value-Chain Management | 00:19 |
| 2. Four ways to create a competitive advantage | 03:19 |
| 3. What do customers want? | 02:11 |
| 4. Impact of increased quality of an organization | 01:47 |
| 5. Facilities, flexible manufacturing, and efficiency | 05:13 |
| Chapter 10: |
|
| 1. Managing Organizational Structure and culture | 00:23 |
| 2. Organizational Structure | 02:33 |
| 3. Job Design | 02:26 |
| 4. Grouping Jobs into functions | 04:28 |
| Chapter 11: |
|
| 1. Organizational Control and change | 00:20 |
| 2. Organizational Control | 02:36 |
| 3. Output Control | 00:56 |
| 4. Behavior Control | 03:55 |
| 5. Bureaucratic Control | 01:10 |
| 6. Organizational Change | 02:49 |
| Chapter 12: |
|
| 1. Human Resource Management | 00:26 |
| 2. Strategic Human Resource Management | 00:56 |
| 3. The Legal Environment of HRM | 01:35 |
| 4. Recruitment and Selection | 02:03 |
| 5. Training and Development | 04:44 |
| 6. Performance Appraisal and feedback | 02:46 |
| 7. Pay and Benefits | 01:05 |
| 8. Unions | 01:25 |
| Chapter 13: |
|
| 1. Motivation and Performance | 00:18 |
| 2. The nature of motivation | 01:37 |
| 3. Expectancy Theory | 01:13 |
| 4. Need Theories | 03:36 |
| 5. Equity Theory | 02:04 |
| 6. Operant Conditioning Theory | 02:24 |
| Chapter 14: |
|
| 1. Leadership | 00:20 |
| 2. The nature of leadership | 00:38 |
| 3. Power: The key to leadership | 05:43 |
| 4. Leadership Models | 01:49 |
| 5. Contingency models of Leadership | 00:48 |
| 6. Transformational Leadership | 00:54 |
| 7. Being a Charismatic Leader | 00:43 |
| Chapter 15: |
|
| 1. Effective Groups and Teams | 00:19 |
| 2. Groups, Teams, and Organizational Effectiveness | 06:13 |
| 3. The types of groups and teams | 01:03 |
| 4. Teams | 01:02 |
| 5. Group Roles | 05:29 |
| Chapter 16: |
|
| 1. Promoting Effective Communication | 00:19 |
| 2. Communication and management | 07:27 |
| 3. Information Richness | 00:46 |
| 4. Communication Media | 00:53 |
| Chapter 17: |
|
| 1. Managming conflict, politics, and negotiation | 00:18 |
| 2. Organizational Conflict | 04:32 |
| 3. Negotiation | 00:57 |
| 4. Organizational Politics | 03:50 |
| Chapter 18: |
|
| 1. Using Advanced Information Technology | 00:20 |
| 2. Information and Manager's Job | 01:50 |
| 3. The IT Revolution | 05:50 |
| 4. Types of Management info systems | 03:42 |
