Administrative Assistant

Don’t Stress! Learn to Organize and Prioritize Effectively

Course Description: As an assistant, you know that you are the backbone of a smooth running day, but it can feel like you’re expected to do everything for everyone. All the time. This class will help un-frazzle you and teach you to prioritize your life and workload so, once again, you can be the essential assistance your work needs.

Author: Jean Franzblau

Runtime: 3hrs. 52min.

Lessons: 32

Lessons	Time (Min:Sec)
Introduction PREVIEW, CLICK HERE	01:22
Chapter 1: Managing Your Time
Learning Quadrants 1 PREVIEW, CLICK HERE	07:17
Learning Quadrants 2 PREVIEW, CLICK HERE	10:18
Exercises	06:30
The Procrastination Quadrant	14:02
The Power Quadrant	08:25
Chapter 2: Interruptions and Flexibility
Managing Interruptions	07:16
Finding Your Flexibility	03:03
Working “In the Zone”	05:04
Chapter 3: Planning
The ABC-123 Planning Technique	06:02
Your Calendar/Planner/Scheduler	04:47
Organization as an Issue of Generation	03:04
Chapter 4: Processes and Paperwork
Paperwork	05:48
Dealing With the Boss’ Desk	07:35
Lessons in Feng Shui	02:14
Nine Great Ideas for Keeping Your Desk Organized	02:44
The End-Of-Day Rule	02:50
Chapter 5: Reading People
Nonverbal Communication Cues	04:11
Personality Styles	10:14
Chapter 6: Diplomacy
Listening Skills	11:48
Giving Constructive Feedback with Care	10:55
Mirroring	07:01
Chapter 7: The Boss and the Office
Getting Along With Your Number One Customer	09:19
Thriving With Several Bosses	10:16
Performance Reviews	03:04
Understanding Office Politics	10:50
Chapter 8: Dealing with Frustration on the Job
Communication Styles	05:03
Self Defining Success	10:21
Your AHA! Tool Kit for Managing Frustration	13:56
Chapter 9: Business Writing Refresher
Spelling and Proofreading	06:59
Grammar and Usage Refresher	06:15
Eliminating Word Weeds	08:03
Goal Setting	05:26

How does this Corporate Administrative Assistant Training Program work?
With your multi-user corporate account, your entire company will have unlimited access to this course—and to every other course in our library—for one full year. Your employees can access this course from anywhere at anytime. They will also be able to achieve a Certificate of Proficiency after reviewing the entire course and passing the test we have provided. All you have to do is log in, select, click, and watch.